"Firstly we want to tell you that we are very happy
with the job that you are doing. We are repeatedly receiving 5 stars for cleaning. You have
been helping to resource hand wash, loo roll,
mattress protectors, glasses etc as necessary which
is hugely helpful. You have been great at
documenting where this flat has not been left in an acceptable state. You clearly understand the
Airbnb concept we couldn’t have got to this
stage without you!"
Airbnb now has a staggering 32,000+ property listings in London, so competition is tough for hosts. Providing an exceptional service and offering extras will set you aside from the rest.
Perhaps your guests are travelling long haul, arriving late and no time to shop for the basics, here to celebrate a birthday or something more romantic. We have come up with some welcome ideas for your guests, you can add these items as an added extra to your listing. From basic welcome packs containing the basics such as, milk, bread, eggs, butter, tea and coffee to something more elaborate. Here are some of the welcome packs we currently offer:-
The welcome we received from Karen was second
to none! She is an absolute delight to deal with.
She went out of her way to accommodate our arrival time and was so warm and friendly. She helped out
with information on the local transport links and things
to do and see in the area. The apartment is really
lovely, very clean and homely.
Champagne on Ice
"I was lucky to find Expressbnb from the offset, they
have been managing my flat in Mayfair from the beginning. Within 3 months I achieved Superhost
status and as a result of their hard work have
continued to maintain my Superhost status ever since. It's all due to their efforts, high standards and
the welcome they give my guests are often
mentioned in my feedback. Their linen is also an exceptional quality and also gets regular mentions in guest reviews."